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Ticketing Reimagined.
OptiDesk provides a seamless experience to manage, assist and resolve support requests, built with advanced features to manage staff, community, and more.
Your ticketing should work for you, not against you.
Why Choose OptiDesk?
We've designed a seamless, secure, and customized solution for all of our users.
Intelligence
OptiDesk resolves common requests automatically and escalates others.
Intelligence
OptiDesk resolves common requests automatically and escalates others.
Intelligence
OptiDesk resolves common requests automatically and escalates others.
Performance
Benefit from lightning fast systems and staff performannce metrics.
Performance
Benefit from lightning fast systems and staff performannce metrics.
Performance
Benefit from lightning fast systems and staff performannce metrics.
Security
Enjoy enterprise-grade security and protections, including inside tickets.
Security
Enjoy enterprise-grade security and protections, including inside tickets.
Security
Enjoy enterprise-grade security and protections, including inside tickets.
Customized
Customise all aspects of your OptiDesk instance to fit your brand and use-case.
Customized
Customise all aspects of your OptiDesk instance to fit your brand and use-case.
Customized
Customise all aspects of your OptiDesk instance to fit your brand and use-case.
Handle requests like a boss
Handle requests like a boss
Automatically handle common questions, get required information, all before support is contacted, with Intellitag. Unlock a new level of support efficiency and customer service.
Automatically handle common questions, get required information, all before support is contacted, with Intellitag. Unlock a new level of support efficiency and customer service.
Customize your ticketing how you like.
Customize your ticketing how you like.
Change appearance, behaviour, colours, and more.
Say hi!
Say hi!
Liam
Founder @ Lead Developer
Hiya! My name is Liam, and I'm the Founder of OptiDesk. I've developed solutions for several communities. In my free time (if I have any), I'm working on this.
Current ticketing systems aren't great. Some offer good features but are restricted by subscriptions, others are basic, and others are downright unacceptable. We want to offer an advanced ticketing system, with features previously gated by costly subscriptions or from unverified developers, at a one-time fee.
We also want to offer advanced features other ticket bots just don't do, such as staff leaderboards, advanced whitelabeling, and unmatched security that our competitors simply can't deliver on effectively.
We'd love for you to join us, in this journey to fix ticketing for once.
Liam
Founder @ Lead Developer
Hiya! My name is Liam, and I'm the Founder of OptiDesk. I've developed solutions for several communities. In my free time (if I have any), I'm working on this.
Current ticketing systems aren't great. Some offer good features but are restricted by subscriptions, others are basic, and others are downright unacceptable. We want to offer an advanced ticketing system, with features previously gated by costly subscriptions or from unverified developers, at a one-time fee.
We also want to offer advanced features other ticket bots just don't do, such as staff leaderboards, advanced whitelabeling, and unmatched security that our competitors simply can't deliver on effectively.
We'd love for you to join us, in this journey to fix ticketing for once.
What is OptiDesk?
Is OptiDesk secure?
Is OptiDesk paid?
Can I partner with OptiDesk?
Do you use AI?
What is OptiDesk?
Is OptiDesk secure?
Is OptiDesk paid?
Can I partner with OptiDesk?
Do you use AI?
What is OptiDesk?
Is OptiDesk secure?
Is OptiDesk paid?
Can I partner with OptiDesk?
Do you use AI?
What are Intellitags?
Where can I purchase?
Does OptiDesk offer transcripting?
How can I contact support?
Am I cool if I read all of these?
What are Intellitags?
Where can I purchase?
Does OptiDesk offer transcripting?
How can I contact support?
Am I cool if I read all of these?
What are Intellitags?
Where can I purchase?
Does OptiDesk offer transcripting?
How can I contact support?
Am I cool if I read all of these?
Enjoy the benefits.
Enjoy the benefits.
security safety customisability speed enterprise-grade thread-based intelligent reliable hybrid-cloud encrypted seamless integrated
Ready to take control of your tickets?
Join the revolution of support management.